What's New: Hallelujah! The Transfer Worked!

I prefer to think or talk about positive things, and I've been praising God since yesterday when finally - after 3 weeks of struggling to to transfer a domain name for the website of Manna-Publications.org.uk to their UK mission location. I had tried this over and over for them for the last 3 weeks or more and their new webmaster was politely asking me to try it again and again.

Last week I definitely felt I had seen a notice that the domain transfer had gone through! I was rejoicing at a done deal. But yesterday I got an email from Paul, their new webmaster, again, saying that it had NOT arrived at their Registrar's site yet.

Oh no! So I had to give up my afternoon work plans and get on this case again. I had complained by email to the Support Dept at the Head office of the reseller company I work with at this end (while their head office is in India). As politely as I could told my sob-story of trying over and over again to send this transfer of the domain name over to a Registrar (whose name I didn't have, but I thought was another branch of the company I work with). It seemed to leave my site quite easily enough, but Paul kept writing that it was NOT arriving at their end.

(Sigh!) But last week Friday when I'd tried it again, it appeared to go through; I saw a confirmation message on the screen where it was going out to them.

Yesterday Paul emailed again that it simply had not arrived in the UK. I groaned and went back to try again.

This time I went back over the 4 different emails I had used in the past to connect to the company Chat/Help window (it had NOT been working for me the past 3 weeks!) But this time it did! He/she named Tusker came on the chat window and was gracious. He gave me the instructions all over again. But when he/she asked me to open an incognito window I had problems getting to work in it. (I''d see one before but was not used to working in them). But the agent suggested I try this, then that, and finally I got a window where I could enter some of the domain name info. We agreed to compromise a bit because the incognito window wasn't working as the Support person thought it should.

Then, suddenly the information went through and he/she reported they could see it at their end. It had arrived - I'm assuming that was in India. He/she then asked me to enter a bit more info (tech details). Which brought out his/her enthusiastic response that it was DONE. An Invoice showed up on the screen so I quickly copied it so I could send it to Paul as proof that the domain transfer had truly in fact, happened!

This success has cheered me up wonderfully, and I now have faith to believe that several other things that have been held up on tiny details - WILL come through too!

<*> TIPS & SOLUTIONS: <*>

How to Be a Successful Problem Solver

Successful problem-solving is a symphony of skills Yours, or the whole team of participants. You may need to be able to combine skills, communication styles, critical thinking, process information, and problem-solving.

You have 7 options to choose from; you may find you need to use most, or all of them.

1, Clearly define the issue you are trying to solve.
2. Analyze and refine the parts of the problem.
3. Start brainstorming solutions.
4. Design and try out some or most of the solutions.
5. Make decisions and try to conclude what works best.
6. Some solutions may take extra tries and comparing the results.
7. Evaluate the possible solutions and see if you can come up with one good answer.

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