My Friends are my RoseBouquet



Now, As the Dust Settles


As I promised last week, I'm in a very good mood today. If you missed my one-article issue last Tuesday, the server on which my sites, and those of six clients are hosted was about to be abandoned as all our sites were scheduled to migrate over to a new and larger server last week.

I'd been waiting the week before for the transition to start to happen - but nothing moved. Then, last Tuesday I became aware that things were starting to roll.

But that meant all our sites were temporarily dead, and not accessible. The same applied to any of our emails with our domain name after the @ symbol.

This meant the RoseBouquet could not go out the usual way.

However, I had the emails of those presently subscribed so I was able to enter them as blind-copy from one of my Gmail addresses and at least tell you what was happening.

Actually, things have begun to run together in my memory so I need to go check my notes in my journal (text file) in which I record whatever I'm doing or what is happening at different times of the day. I am checking there for the highlights.

On Tuesday I had to hunt for the gmail address I wanted to use. Google wanted me to prove who I was (seems I hadn't logged in for 2 years!) But finally, I got the RoseBouquet published as personal emails. With only one explaining article.

Later in the afternoon the websites seemed to be online, so I went and tested each one; both the public view and I got into the cPanel of each. However, the emails were not flowing in yet.

Meantime my computer system had done an update, and my desk- top changed appearances drastically! I fussed with that quite some time and got myself in emotional knots! (It is only this week that I've figured out how to use it more the way I was used to, but it is not the same!)

Last Wednesday morning I got an email from the Migration Team to let me know it was a success but it was now up to me to login into my site where the domains are registered, and to change the IP address for each site to the new server's address. Also the name servers.

That's when I became really upset. I was not able to login, and requesting a link to create a new password did no good even though I tried over and over again for two hours!

Finally I went looking for the Help desk (chat) with the parent company. The agent was polite but insisted that the email address I was using belonged to Hostgator. I argued that was not true! I was using the first email I got from my local internet service provide when I first ever went online in the late 1990s. Hostgator, a giant company in Texas would have no need of that email! She finally advised that I email Clientrelations at their head office (in India!) so I did. I explained the situation in great detail. But I added that Hostgator had asked for details about each site, the related emails, etc., so they might have used my email to go change the IP addresses for me.

The next day, Thursday, I got an email urging me to try my email again. (No admission of a mistake on their end.) I tried it, and sure enough, I got in, and in half an hour I had all the IP addresses and the name servers changed to the new server! Hallelujah!

That was a tense few days!

But I can rejoice over a number of good things in all of that, and now I'm beginning to get used to a slower, more deliberate work pace again.




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Ruth Marlene Friesen

Ruth Marlene Friesen
The Responsible One

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